Telecommunication Relay Services
Definitions Traditional Relay Missouri Relay
Video Relay Services Internet Protocol Relay Services
AOL Instant Messenger Relay Services Captel Relay Services
Wireless Relay Services FCC
IF POSSIBLE, DO NOT USE TRS TO MAKE 9-1-1 CALLS
If possible, do not use any of the telecommunication relay
services listed below to make emergency (9-1-1) calls. Please
use your TTY and dial 9-1-1 direct. Using a land-line TTY in
areas with E9-1-1 services will automatically alert emergency
dispatchers to the exact location where your call is coming from,
and will allow emergency responders to reach you in a timely
manner.
Definitions
V = For Voice Callers
TTY = For Text-Telephone (TTY) Callers
V/TTY = For Either Voice or Text-Telephone (TTY) Callers
VCO = For Text-Telephone (TTY) Callers using the
Voice Carry Over Option
VP = For Video Phone Callers
VCO-VP = For Video Phone Callers using the Voice Carry
Over Option
WC = For Webcam Callers
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Dial 7-1-1 To Access Traditional Relay Services
7-1-1 (V/TTY)
Dial 7-1-1 for either voice or TTY access to a TTY-based
traditional relay service anywhere in the United States.
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Relay Missouri Services
Relay Missouri is a service funded by the Missouri Public Service Commission to provide functionally equivalent telephone access to all residents and businesses of Missouri. This service provides deaf and hard of hearing Missourians with the capability to use the telephone to contact hearing people.
(866) 735-2460 or 7-1-1 (Toll Free – V)
For a hearing caller to contact a deaf or hard of hearing text-telephone (TTY) user
(877) 243-2823 (Toll Free – V)
For a hearing caller to contact a deaf or hard of hearing CapTel user
(800) 735-2966 or 7-1-1 (Toll Free – TTY)
For a deaf or hard of hearing text-telephone (TTY) user to call a hearing person
(800) 735-1035 or 7-1-1 (Toll Free – VCO)
For a deaf or hard of hearing text-telephone (TTY) user to call a hearing person using the voice carry over (VCO) option
(800) 520-7309 (Toll Free – V/TTY)
For a deaf or hard of hearing text-telephone (TTY) user to call a hearing person, or vice versa, using the Spanish-to-Spanish option
(800) 548-8317 (Toll Free – V/TTY)
For a deaf or hard of hearing text-telephone (TTY) user to call a hearing person, or vice versa, using the Spanish-to-English option
(900) 230-6363 (Toll Free – TTY)
For a text-telephone (TTY) user to call a 900-number (pay per call) service
Missouri VRS
(866) 410-5787 (Toll Free – V)
MOVRS.tv (VP)
MOVRSvco.tv (VCO-VP)
www.MOVRS.com (WC)
Sprint Relay Customer Service
(800) 676-3777 (Toll Free – V/TTY)
(877) 877-3291 (Toll Free – FAX)
Sprint.TRSCustServ@sprint.com
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Video Relay Services (VRS)
AT&T VRS
(888) 877-9998 (Toll Free – V)
ATTVRS.tv (VP)
www.ATTVRS.com (WC)
Communication Access Center VRS
(866) 500-9662 (Toll Free – V)
CACVRS.tv (VP)
www.CACVRS.org (WC)
Communication Services for the Deaf (CSD)
(800) 538-9881 (Toll Free – V)
CSDVRS.tv (VP)
CSDVRSvco.tv (VCO-VP)
www.CSDVRS.com (WC)
Hamilton
(866) 498-4777 (Toll Free – V)
HIPVRS.tv (VP)
www.HIPVRS.com (WC)
Hands On VRS
(877) 4467-4877 (Toll Free – V)
HOVRS.tv (VP)
www.HOVRS.com (WC)
LifeLinks VRS
(877) 543-335-4657 (Toll Free – V)
69.18.207.166 (VP)
www.LIFELINKSVRS.net (WC)
Sorenson VRS
(866) 327-8877 (Toll Free – V)
(866) 3278877 (VP) – [Do not put a dash between the numbers]
www.SORENSONVRS.com (WC)
Sprint VRS
(866) 410-5787 (Toll Free – V)
SPRINTRelay.tv (VP)
VCO.SPRINTRELAY.tv (VCO-VP)
www.SPRINTVRS.com (WC)
Verizon VRS
tv.IP-VRS.com (VP)
www.IP-VRS.com (WC)
Federal VRS
(866) 448-2503 (Toll Free – V)
FEDVRS.tv (VP)
FEDVRSvco.tv (VCO-VP)
www.FEDVRS.com (WC)
The Federal Video Relay Service is available for use by federal and military employees (active or retired), veterans, and U.S. tribal members, as well as persons in the general public who are deaf or hard of hearing and wish to contact federal agencies.
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Internet Protocol (IP) Services
GoAmerica IP-Relay
www.ip-relay.com
Hamilton Relay
www.hamiltonrelay.com/inspirechat/index.htm
i711
www.i711.com
Sorenson IP Relay
www.siprelay.com
Sprint IP Relay
www.sprintip.com
NXi Communications, Inc.
www.nextalk.net
Federal Online Relay Service
www.frso.us
The Federal Online Relay Service is available for use by federal and military employees (active or retired), veterans, and U.S. tribal members, as well as persons in the general public who are deaf or hard of hearing and wish to contact federal agencies.
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America-Online Instant Messenger (AIM) Relay Services
i711 AIM Relay Service
i711
Hands On AIM Relay Service
HOVRSim
Sorenson AIM Relay Service
SIPrelay
Sprint AIM Relay Service
SprintIP
IP-RELAY.com AIM Relay Service
MyIPRelay
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Captel Relay Services
CapTel Relay Service
(877) 243-2823 (Toll Free – V)
The CapTel Relay Service is available to relay telephone conversations between hearing persons and deaf or hard of hearing CapTel users.
Federal CapTel Relay Service
(888) 801-7210 (Toll Free – V)
The Federal CapTel Relay Service is available for use by federal and military employees (active or retired), veterans, and U.S. tribal members, as well as persons in the general public who are deaf or hard of hearing and wish to contact federal agencies.
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Wireless Relay Services
GoAmerica IP-Relay Wireless
Instructions for use by Blackberry owners may be found at:
www.ip-relay.com/wireless_blackberry.html
Instructions for use by Sidekick owners may be found at:
www.ip-relay.com/wireless_sidekick.html
i711.com
Instructions for use by Blackberry owners may be found at:
www.i711.com/wireless/bbDownload.php
Instructions for use by Sidekick owners may be found at:
http://www.i711.com/wireless/skDownload.php
Sprint IP Wireless
Instructions for use by Blackberry owners may be found at: www.sprint.com/business/products/sections/relayServices.html
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Federal Communications Commission Information Relevant To TRS
Federal Communications Commission
Consumer & Governmental Affairs Bureau
www.fcc.gov/cgb/dro/trs.html
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